DOCUMENTATION

View Report Details

Along with a brief report preview that you can open directly on the Crash Reports page, Logify Alert provides you with the particular view to research crash reports in detail - the Report Details page.

On the Crash Reports page, click the report you want to explore. In the invoked report preview section, click the Details button. Logify Alert will open Report Details on a new page.

This page displays comprehensive information on an application crash.

  • Exceptions and their call stacks.
  • Operating system and application details.
  • Loaded modules.
  • Cookies, browser information, DOM state for web applications.
  • Attachments, custom data and tags.
  • And many others.

Logify Alert groups report information on the Report Details page. You can collapse any block of report details by clicking its header.

The following functionality is also available on the Report Details page.

Favorites

On the Report Details page, you can add the most important data fields to the Favorites list to be displayed in the topmost section on the page. By default, the Favorites section is empty and hidden.

  • Add Favorites
    To add a data field to favorites, click the ellipsis icon to the right of the data field name and select Add to favorites. Once you specify a favorite, the same favorite will be automatically displayed on the Report Details page for all reports sent by the same application.

  • Delete Favorites

    To delete a data field from favorites, click the ellipsis icon to the right of the corresponding data field in the Favorites section or in the section where this field is displayed by default, and select Remove from favorites.

Related Issues

You can provide external links to issues/tickets/cards/messages created in your bug tracker, which relate to the same problem as a report.

After you export a report, an external link to the corresponding issue/ticket/card/message created in your bug tracker is automatically added to the Related Issues section.

Tags

On the Report Details page, you can add items to the list of fields that are taken into account while searching, detecting duplicates and specifying custom auto-ignore rules.

  • Click the ellipsis icon next to the required field and select Create a tag.

  • Keep the suggested field name or type the name manually (a string that consists of a-z, A-Z, 0-9, and _ characters). The field path (to the added field from a raw report) is added automatically and cannot be changed.


    Click Allow search to add the created field to the Search panel. Otherwise, the field is only added to the Custom Ignoring and Duplicate Fields settings.

  • Click Save to save the changes. To close the pop-up form without creating a tag, click Close.

The created tag is automatically added to the Customizing | Tags node in the Settings tab and the tag's value is shown in the corresponding Details page section.

If you enable the Breadcrumbs functionality, Logify Alert collects user actions preceding an application crash and shows them in the Report Details page's Breadcrumbs section.

Minidump

If you enable the Minidump functionality, Logify Alert automatically collects minidump information and saves it to a file which you can download from the Report Details page's Minidump section.

Comments

Logify Alert allows you to provide reports with comments. To add a comment to a report, enter the text within the Comments section on the Report Details page and click the save icon.

Reports containing comments are automatically marked with the corresponding badges on the Crash Reports page if you adjust this option.

Report Duplicates

In the Crash Reports list, duplicated reports are displayed as a single report row. The number of report duplicates is shown on the right of the report row.

When you click Details under a report row that corresponds to a set of report duplicates, Logify Alert opens the Report Details page where you can view all the duplicates and explore their differences (if any). To navigate between duplicates, use the navigation bar at the top of the page. When you switch to the next occurrence, Logify Alert highlights data values that differ from the previous report's values.

To view all unique field values across duplicate reports, click the ellipsis next to the data field's name and select Show unique values.

Report in JSON Format

To view a report in JSON format as it is sent to Logify Alert, click Raw report on the toolbar at the top of the Report Details page.

To generate a public link to the report, click Make public link on the toolbar at the top of the Report Details page.

Changing Report Statuses

After you have explored report details, you can change the report status according to the work process. To do this, select the required item from the drop-down list on the toolbar at the top of the page.

Export Reports

Logify Alert supports integrating with most of the popular development systems. The following integrations are available.


To set up the integration, follow the steps below.

  1. Open the Settings tab and select an application to be set up.

  2. Select the required system under the Integrations node.

  3. Click Sign in to System_Name to log into the system.

  4. Authorize DevExpress.

  5. Select the required repository to which issues should be sent.

  6. To save the changes, click Save. To delete the settings group, click Delete below it.

After that, Logify Alert will add the drop-down Export to box to the Report Details. So, to export the required report, open the report's details and select the required system from the drop-down Export to list.

After you export a report, an external link to the corresponding issue/ticket/card/message created in your bug tracker is automatically added to the Report Details page’s Related Issues section.

Audit Log

Logify Alert displays the history of report changes in the Audit Log section at the bottom of the Report Details page. After you change the report status, create or edit a comment, or export the report to any system from the Export to list, a corresponding record is added to Audit Log. Log messages are displayed as a table with the following columns:

  • Date/Time – The date/time when an action occurred;
  • Details - An action description;
  • By - A user that performed an action.

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